Terms and conditions of return

We are a professional store operating acc. to Polish law. Hence, a client is entitled to return products purchased in our store without a reason and to withdraw from the contract within 14 calendar days from delivery of products.

  • The right to return products concerns products purchased in the Internet and received personally in the store.
  • Return is possible only when a product is sent back new and unused. A product must be diligently packed and sent by a courier if possible. 
  • Returned product must be sent back along with purchase evidence and filled out return / complaint form. To get the form sent request to sklep@ManufakturaChodzieska.pl.
  • The store www.ManufakturaChodzieska.pl assures return of the amount equal to the price of ordered product.
  • Costs of return of the product are paid by the purchaser. Hence, we do not accept any COD consignments. 

Manufaktura Chodzieska is a family‑owned company since 1989 and one of a few companies dealing with ceramic tableware in Poland.

Due to the technology, which has been developed for years, and due to our experience we are able to assure our clients get products characterized by the highest quality and aesthetic attributes. Individual production process we carry out enables full control of particular stages starting from stage of the mixture preparation used to manufacture our products.